Accountability
The biggest thing I learned from this unit is that for a health and performance strategy to be effective you need to identify clear roles and responsibilities of both leadership and employees and hold them accountable. You can have a great plan with great ideas and the budget but if people are not accountable the plan will not be successful. It is easy to get distracted, disengaged, lose focus or procrastinate. It is crucial to have these accountability measures in place with time frames attached to them. I feel embedding these measures into the performance appraisals and tying them to bonuses and incentives is the best way to ensure performance. Afterall, what gets measured gets done.
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Great post! I couldn't agree more, we need to have clear roles and responsibilities in order to achieve desired outcomes.