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Gaining perspective and shaping a meaningful program
While my time with the NBANH has been relatively short, I’ve developed a solid understanding of the factors influencing the health and performance of the nursing homes I represent. Taking time to focus more deeply on these elements has allowed me to better put myself in the shoes of those I support. It may seem obvious, but hearing directly from key stakeholders is essential to developing an effective health and performance strategy and it’s shaping every decision I make moving forward.
I’m also becoming more aware of the limitations of my reach. This isn’t necessarily a negative; rather, it’s helping me design a program that is realistic, and ultimately more meaningful to the people it’s intended to serve.
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I love this perspective Melanie! It really is a key factor in all we do. I know that I think I have a lot of great ideas, but it doesn't mean that it's actually what "the people" want. I love learning about interesting and new ways to do things and the front line can inform us best!