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CWHP-A Reflections: Unit WWC01

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Shifting from Ladder to Pyramid Making Leadership More Accessible

Looking back on this unit, what really stood out to me is how much the structure of hierarchy impacts workplace culture and performance. If the organization is shaped like a ladder, employees feel disconnected from leadership and decisions get made without their input. But if we work with more of a pyramid structure, leadership is more accessible, and people feel like they’re part of a team not just workers being managed.


What I’ll do differently moving forward is make sure that the hierarchy is visible, accessible, and supportive. Employees should always feel they have a say in their tasks and the flexibility to organize their day efficiently. If prioritization help is needed, that support should be provided but without micromanaging.

I’ll also make sure that middle management is properly trained to support employees’ psychological well-being and manage time expectations realistically. And I’ll commit to using the assessment tools we’ve learned to regularly audit where things might be falling short so we can fix them. This way, we’re not just chasing productivity, but also building real community engagement within the workplace.

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Hi Mary!


I love your takeaway from this unit. I represent nursing homes within my province at an association but this unit helped me reflect on the hierarchy within the head office of the association I work for. I believe training for middle management in psychological well-being is key.

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